Fiona Horton

Tax Assistant

Fiona Horton is a dedicated Tax Assistant within our Brisbane team, specialising in facilitating client communication from the Australian Taxation Office. She manages and processes essential documents, including Notices of Assessment, Quarterly PAYG instalments, and other reports retrieved from myGov and Agent Digital platforms.

With a strong background in customer service management and corporate communication, Fiona brings a client-focused approach to her role. She is known for her attention to detail, efficiency, and proactive communication, ensuring clients receive timely updates and support.

Passionate about delivering exceptional customer service, Fiona takes pride in her ability to assist clients with their tax-related inquiries, making their experience as seamless as possible. Her many years in the customer service industry have shaped her ability to listen attentively, respond effectively, and provide clear, professional guidance.

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