Charlotte has more than 20 years of experience within the customer service industry and is passionate about assisting clients achieve their financial goals and buying their dream homes.
Charlotte specialises in residential lending and has established valuable relationships with lenders on her panel, which assist her in securing competitive mortgage and refinancing deals for her clients.
Charlotte has set herself apart from other mortgage brokers, by developing unique expertise in procuring affordable finance packages for Australian expatriates and Foreign Investors, who often find it difficult to secure finance for Australian property.
Her excellent communication skills benefit her clients, as Charlotte can clearly articulate loan packages in detail and respond to clients’ questions or concerns.
Charlotte welcomes the opportunity for a free no-obligation chat to review your current mortgage pack or assist in purchasing your new home or investment property.
I used the Specialist Mortgage broking team to secure lending in Australia at a time when Australian banks were imposing tight controls on expat lending. The team were impressively responsive and helpful throughout the whole process and able to secure me a great outcome. I would highly recommend using their services.
We’ve been using Specialist Mortgage for mortgage approvals and renewals for the past 2.5 years and they have dealt with my endless questions very quickly, professionally and tirelessly which is super impressive.
Best Customer Service (Office) Finalist - WA Better Business Awards 2023
Brokerage of the Year (6-20 staff) Awardee - Australian Mortgage Awards 2022
WA Brokerage of the Year Finalist - Specialist Finance Group Awards 2022
International Brokerage of the Year - Specialist Finance Group Awards 2016-2019